Shipping policy

Items will be lovingly packaged and shipped within 2 business days of receiving payment. Delivery estimates are as follows:

 UK: 2-4 business days.

 Europe: 5-10 business days.

 Everywhere Else: 5-15 business days. 

If you need your order in a hurry please email me at info@annakingjewellery.com.

Parcels are shipped using Royal Mail services. Items sent within the UK are shipped First Class. Items posted internationally are sent using the Airmail service. Tracking isn't a standard service here in the UK and is purchased at the sender's discretion.

The customer is liable for any and all import duties, customs fees and related charges. *** As of 01/01/21, customers in the EU may be charged VAT and other fees for importing goods from the UK ***

Please double-check your address and order details when placing an order. I cannot be held responsible for parcels returned to me due to incorrect shipping addresses. Nor am I responsible for customer failure to reschedule delivery/collect their parcel from the sorting office. If items are returned for either of these reasons, the customer is liable to cover the cost of re-shipping the parcel. If you decide not to have your order re-shipped, I am only able to refund the cost of the items ordered and not the shipping costs. If a customer provides an incorrect address, I cannot refund the cost of the item or resend the item until I receive the original parcel.